Context HelpIf you feel lost inside our hosting Control Panel, the first step you should take is to click the Help button, which is visible on each page. A popup will appear. It includes comprehensive information about all the actions that you can perform on that particular page. Each popup appears on the same page so that you can swiftly return to your work.
Video TutorialsWe have a huge collection of how-to video clips demonstrating how to work with our hosting Control Panel. They're created for those of you who want to see how things are being done rather than just reading articles. Thus, everyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step tutorial videos.
F.A.Q.If you can't find the solution you are looking for, have a glimpse at our extensive Frequently Asked Questions database, which includes questions asked by actual persons and offers real solutions. We regulary "revamp" our FAQ section with new Q&A's in order to cover all the innovations and new additions to our hosting platform.
Ticketing SystemIf you still can't find the answer you searching for in the FAQ database either, we have a great team of customer service technicians available 24x7 and eager to assist you with any issue. Each trouble ticket you submit will be replied to within 1 hour (the average trouble ticket response time being about 20 minutes), so you will never have to wait a long time to get an answer to your question.